Privacy Policy

Privacy Policy

Energy Trust Group Ltd

1. Introduction

Energy Trust Group Ltd respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect personal information when you use our website or engage with our services.

Any personal data we collect will be processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 

2. Who We Are

Energy Trust Group Ltd provides commercial energy consultancy and procurement services.

If you have any questions about this privacy policy or how your data is handled, please contact us at:

Email: info@energytrustgroup.com

Company: Energy Trust Group Ltd

Location: United Kingdom

3. Information We Collect

We may collect and process the following personal data:

• Name
• Business name
• Email address
• Telephone number
• Business address
• Energy usage and contract information
• Website usage data such as IP address and browser information

This information may be collected when you:

• Contact us through our website
• Request energy quotations
• Engage our consultancy services
• Submit a form or enquiry

4. How We Use Your Information

We use your personal data to:

• Provide energy consultancy services
• Obtain energy quotations from suppliers
• Manage energy contract procurement and renewals
• Respond to enquiries and provide support
• Improve our website and services
• Maintain business records and communications

Under UK data protection law, businesses must have a lawful basis for collecting and processing personal data. 

Our lawful basis may include:

• Legitimate business interests
• Contractual necessity
• Legal obligations

5. Sharing Your Information

We may share your information with:

• Energy suppliers for quotation and contract purposes
• Service providers supporting our business operations
• Regulatory authorities if legally required

We do not sell or rent personal data to third parties. 

6. Data Storage and Security

We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or disclosure.

Data is stored securely and only accessible by authorised personnel.

7. Data Retention

We only keep personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, or business requirements. 

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Restrict or object to data processing
• Request data portability

Requests can be made by contacting us using the details above.

9. Cookies and Website Data

Our website may use cookies or similar technologies to improve user experience and analyse website traffic.

Where required, cookie consent will be obtained before non-essential cookies are used.

10. Updates to This Policy

We may update this privacy policy from time to time. Any updates will be published on this page.

11. Contact

If you have questions about this privacy policy or how your data is handled, please contact:

Energy Trust Group Ltd

Email: info@energytrustgroup.co.uk